Confirming Shipping Status

Check from My Page

Go to My Page > Order History to view the shipping and delivery status.
If you need assistance with your order, please confirm the relevant order code and contact Customer Support.

Check from Other Sites

You can also check the tracking number from the following websites depending on the shipping method and destination country.
*Please note that some shipping methods will not show tracking updates in certain countries.

Contacting Us About Your Order

Please contact us through your Order History to help us identify the items you have ordered.

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FAQ

Customs

User Guide

Shipping Information for Each Region

Check Order Details / Cancel an Order