List of Previous Inquiries
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Customer Support Team’s Operating Hours
- Weekdays 9:00 - 17:00 Japan Standard Time * This excludes weekends as well as national and company holidays.
- Although the response time for customer inquiries is generally 1-3 business days, when dealing with a high volume of inquiries, turnaround may be somewhat extended.
- We do not offer telephone support.
Aug, 2026
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Sept, 2026
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