Before Shipment

Order Received

Your order is not yet confirmed.
The content of your order and payment information have been accepted.

You have the option to cancel an order at this stage.
If you need to make any changes to your order, please cancel it and place a new order.

*If an item is not available, the order may be canceled by the merchant.

Order Confirmed

Your order has been confirmed and payment will be collected.
At this point, customers are no longer able to cancel an order.

Preparing Order

Your order is being prepared for dispatch from the merchant.


Your order has been handed over to the courier.
You can use the tracking number to check the shipping status online.
Please allow up to 24 hours for the tracking number to start showing updates.

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User Guide

Shipping Information for Each Region

Check Order Details / Cancel an Order