Expiration Dates

Expiration dates are printed on all applicable items.
Merchants ship items in accordance with the [1/3 Rule].
However, due to possible international shipping delays, some products may arrive with a shorter expiration date.

*The [1/3 Rule] is a Japanese business practice in the food industry, where the time between the date of manufacture and the expiration date is divided into three equal parts to set delivery and sale deadlines.
For example, if the expiration date is 6 months, the manufacturer/wholesaler delivers the item to the retailer within 2 months of the manufacturing date and the retailer sells it to the consumer up to 4 months after the manufacturing date.

If you receive an expired item ...

Please contact Customer Support with a photo of the product's expiration date for identification and confirmation.

Return to the User Guide Top Page

FAQ

Customs

User Guide

Shipping Information for Each Region

Check Order Details / Cancel an Order