To Learn More about a Product

Q: Product Expiration Date

A: Stores listed on "DOKODEMO" ship and sell products based on Japanese laws. If you receive an expired product, please attach a photo showing the product's expiration date and contact customer support.

Q: Restocking of Sold-Out Products

A: The restock schedule is currently undecided. We will update the product page as soon as restocking is confirmed, so please check back regularly.

Q: Purchase Restrictions on Products

A: To allow more customers to purchase products, we have set limits on the purchase quantity. We appreciate your understanding and cooperation.

Q: Product Origin, Content Volume, etc.

A: Information for some products can be found on the product detail page.

Q: Precautions for Using Electrical Products Locally

A: As voltage and plug shapes vary by country, please ensure to confirm compatibility before purchasing.

Q: Automatic Translation

A: Product names and product details may be automatically machine translated.
If you have any questions about an item, please contact Customer Support.

Q: Products with New Packaging Design

A: Please note that packaging design of a product may get changed, it is possible that you will receive a product with a packaging design that looks different from what’s shown on the product page. In the case where the contents or ingredients were modified along with the change in pacakaging design, please contact customer support immediately.