I have already paid but the order is not shown in my order history.
If the order is not shown in your order history then the order has not been processed successfully.
The order may not have been successful for the following reasons:
- Internet Connection Issues：If your internet connection is unstable, the order may have been interrupted. Please use a stable connection.
- Closed the Page During the Payment Process： If you close or refresh the page before finalizing the payment, your order may not have been completed.
- System Error：Errors may occur on the website or through the payment system. Please try again after some time has passed.
Please be assured that no payment will be taken if the order was not successfully processed.
If you think you have been charged and there is no order, then please contact our customer support team as soon as possible.
Additionally, if the order was not successful and you would still like the products, we kindly ask that you try again to place a new order from our website.