Regarding the Receiving/Opening of Your Package
In order to protect the rights of our customers during international shipping, please do the following when you receive your package.
Please open the package immediately at the time of delivery.
However, if the outer packaging box is damaged or have traces of being opened, please have the box opened in the presence of a postal service employee at your jurisdictional post office.
If any of the following should occur, refuse the package and return to the sender.
- There are defective items
- You received something different from what you ordered
- There are missing items in the box