Flow from Order to Delivery
1. Place Your DOKODEMO Order
Once you have decided what you want to purchase, please confirm the payment amount and proceed with your purchase.
2. Order is Confirmed
Each merchant confirms if they can fulfill the order.
*Orders may be cancelled due to lack of inventory or other reasons.
3. Order is Dispatched
Each merchant dispatches your order. It will be prepared to be shipped out of Japan.
4. International Shipping.
Your order will be shipped to the destination country or region via international shipping.
5. Customs Inspection
The package will be inspected by local customs for importation.
6. Local Delivery
A local delivery company will be in charge of delivering the item to you.
- If you are not present at the time of delivery, please contact the local delivery company to arrange for pick up or redelivery.
7. Order is Delivered
In order to protect the buyer's rights concerning international logistics, we recommend that you open the package upon delivery.