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Customer Support Team’s Operating Hours

  • Weekdays 9:00 - 17:00 Japan Standard Time *This excludes weekends as well as national and company scheduled holidays.
  • Although the response time for customer inquiries is generally 1-3 business days, when dealing with a high volume of inquiries, the time may be somewhat extended.
  • We do not offer telephone support.

Mar, 2024

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Apr, 2024

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