Thank you for your continued support of DOKODEMO.
During and around the Lunar New Year period in Asian countries and regions, postal and customs clearance operations may be temporarily suspended, which could result in delays in the delivery of mail.
We sincerely apologize for any inconvenience this may cause and kindly ask for your understanding in advance.
Please refer to the following for the handling status in certain affected countries.
Country | Lunar New Year Holiday Period | Exchange Office Operations | Customs Operations | Delivery Operations |
---|---|---|---|---|
South Korea | Mon, Jan 27 - Thu, Jan 30 | × | × | × |
China | Tue, Jan 28 - Tue, Feb 4 | ○ | shortened business hours | ○ |
Taiwan | Sat, Jan 25 - Sun, Feb 2 | EMS only | EMS only | EMS only |
Hong Kong | Wed, Jan 29 - Fri, Jan 31 | Only some flights | Only some flights | × |
Macau | Wed, Jan 29 - Fri, Jan 31 | × | × | × |
Malaysia | Wed, Jan 29 - Thu, Jan 30 | × | × | × |
Singapore | Wed, Jan 29 - Thu, Jan 30 | × | × | × |
Vietnam | Sat, Jan 25 - Sun, Feb 2 | × | × | × |
○…Operating ×…No Service
We sincerely apologize for the inconvenience and appreciate your understanding.
DOKODEMO Customer Support