×

Remaining Time Before the End of This Event!

How to Use

DOKODEMO Points

What are DOKODEMO Points?

If you make purchases of eligible products, DOKODEMO points are granted when you complete your order. 1 point can be used as 1 JPY for a future purchase at DOKODEMO.
Please go to your My Page (Earn DOKODEMO Points・Points History) to check your DOKODEMO Points balance and usage history.

(Notes)

・DOKODEMO Points cannot be transferred to any other point rewards programs.

・DOKODEMO Points cannot be converted to cash.

・DOKODEMO Points cannot be exchanged for points of any other company.

・The usage of DOKODEMO Points is limited to the account that earns them. Points earned are untransferable between DOKODEMO accounts.

Using Points

DOKODEMO Points can be used to purchase products being sold by vendors on DOKODEMO.world.
Proceed to checkout to complete your order and select "Use part of your points (Specify acquirable points you would like to use)" or "Use all of your points”on the Payment Method Selection screen.

(Notes)

・Any points used for a transaction cannot be returned in favor of paying completely with a different payment method.

・An error message will appear if you try to use more points than you currently have.

When will I receive my DOKODEMO Points?

There are two types of DOKODEMO points: Pending Points and Actual Points.
Pending Points are the points to be granted immediately upon completion of orders and cannot be used for making purchases until they have been validated.
Pending Points will become Actual Points once the maximum number of days required for delivery (※See the table ① below) has passed. Actual Points can be used to make purchases.

(Notes)

・If there is any fraud or abuse in earning DOKODEMO Points, any DOKODEMO Points in your account may be forfeited.

[Table ①]Date of Points Grant for Each Shipping Method
Shipping Method The Maximum Number of Days Required for Point Conversion
Express Mail Service (EMS) 9 days after the date of shipment, delivered up to 0:00 Japan Time
International Parcel/AIR 14 days after the date of shipment, delivered up to 0:00 Japan Time
Small Packet/AIR 14 days after the date of shipment, delivered up to 0:00 Japan Time
International ePacket Light 21 days after the date of shipment, delivered up to 0:00 Japan Time
International Parcel/SAL (Economy Air) 21 days after the date of shipment, delivered up to 0:00 Japan Time
Small Packet/SAL (Economy Air) 21 days after the date of shipment, delivered up to 0:00 Japan Time
International Parcel/SURFACE MAIL 120 days after the date of shipment, delivered up to 0:00 Japan Time
Point Conversion for Domestic Delivery within Japan
Domestic Delivery within Japan 14 days after the date of shipment, delivered up to 0:00 Japan Time

Validity Period of Points

Regular Points

DOKODEMO Points are valid for a period of 1 year from the date of your last purchase on DOKODEMO.world.
If you make purchases on DOKODEMO.world before the expiration of the validity period, your regular points will be extended by 1 year from the date of the order. ※The extension of the validity period is not applied to limited-time only points.
Your points will become unusable after the expiration date.

Limited-Time Only Points

DOKODEMO.world may issue time limited points whose usage period cannot be extended.
Your points will become unusable after the expiration date.

About Eligible Products

The number of points expected to be granted and the predetermined points attribution ratio for the eligible products are shown on the product details page.
(e.g., 「Points you will earn: (●●%) ●●point」
The predetermined points attribution ratio varies for each product.

(Notes)

・DOKODEMO Points will be granted regardless of your payment method.

・If you use DOKODEMO points for your payments, points will be granted based on the prices of products (tax excluded) before the points are used.
(If you select Japan as your shipping address, points will be granted based on the prices of products with tax included as the products are subject to a consumption tax.)

・If you place an order for pre-order products before the release, acquirable points on the product page, which are shown at the time of your order, will be granted.

・Even if prices of products are changed before the shipment, the acquirable points to be granted will be calculated based on the prices of the products at the time of your order.

Cancel items eligible for DOKODEMO points

If you cancel your order, the number of DOKODEMO points granted and your points balance will be changed.
If you cancel your order before the maximum number of days required for delivery (※1)pass, the pending points granted will be lost.
If you cancel the order that is paid by using DOKODEMO Points, the used points will be returned to the balance in your account. However, if you cancel your order after the shipment, the points cannot be refunded under any circumstances.