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AXXZIA OFFICIAL SHOP

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About Us

AXXZIA Inc.

Shinjuku I-Land Wing 2f, 6-3-1
Nishi-Shinjuku Shinjuku-ku
Tokyo

dokodemo@axxzia.jp

Our company name has been created from the word of XX (female’s chromosome) and ASIA(=AZIA). We will present “Asian Beauty” with innovative and passionate attitude from Japan to the world.

Notation based on the Specified Commercial Transaction Act

Name of Seller
AXXZIA 晓姿 Inc.
Name of Person in Charge
Kamitani Takaharu
Address of Seller
160-0023
Shinjuku I-Land Wing 2f, 6-3-1Nishi-Shinjuku Shinjuku-ku
Phone Number
03-6304-5840
Available Languages
  • 日本語
  • 中文(简体)
  • 中文(繁体)
  • 한국어
  • English
Handled Products
Quasi-drugs, health foods, cosmetics, health supplies, medical hygiene goods, daily necessities
Sale Price
Please refer to each product's page.
Fees other than Product Cost
Shipping fees, Settlement fees, Tariffs dependent upon regulations of the country of importation.
For products which are sent using Combined Shipping, an additional handling fee will be applied.
Sale Volume
Some Products may be volume limited.
If a product you have ordered is currently out of stock, the manufacturer is out of stock, or there is a recall, we will contact you via telephone or e-mail with details.
Canceling
After you have received your confirmation email and we have completed the order confirmation process, you cannot cancel your order.
You can view the status of your order from your My Page.
Delivery Time
Excluding Weekends and holidays (national holidays, end of year holidays, Obon holidays,) we will ship your products within 2 business days.
To see which days are holidays, please view our business calendar.
Payment Methods
Alipay, Credit Card or PayPal or AFTEE Payment.
Payment Period
We conform to Alipay and each credit card company’s payment periods.
Return Period and Conditions
We do not accept returns or refunds based on the convenience of the customer. Returns accepted in cases of damaged products or products with missing parts.
Return Shipping Fee
For an exchange on a defective product, or if an incorrect item has been sent, we will cover the shipping costs.
In any other circumstance the customer is responsible for the shipping fee.
Defective Products
(1) Quasi-drugs and Cosmetics
Due to Japanese import regulations we are unable to receive returned quasi-drugs and cosmetics. If you have received a defective or incorrect item due to shipping error, we will provide an alternate compensation.
Please contact us via telephone or e-mail within 7 days of the product arriving to discuss compensation.
We will not accept any claims later than 7 days past the delivery date.

(2) Other products
If you received a defective or incorrect item due to a shipping error, we will send you a new or similar item after confirming our available stock.
Please contact us via telephone or e-mail within 7 days of product arrival to initiate the return process.
We will not accept any claims later than 7 days past the delivery date.