Thank you for your continued support of DOKODEMO.
Due to the worsening situation in the Middle East and the resulting suspension of air services, we will temporarily suspend sales to certain regions to ensure we do not cause any inconvenience to our customers. Customers will not be able to place an order to the following countries, until further notice is given.
Suspension period: March 3, 2026 (Tuesday) –
▼Affected Countries
Israel, Iraq, Iran, Jordan, Lebanon
For orders that have already been shipped and are awaiting air delivery at a Japanese Port, they will be returned to our warehouse in due course.
As soon as we confirm the return of your orders, we will inform you about the refund procedures via the inquiry page on your My Page.
We sincerely apologize for any inconvenience this may cause and thank you for your understanding in advance.
The resumption of orders is currently undetermined. We will announce the latest information on the DOKODEMO homepage, so please check for updates from time to time.
If you have any questions, please feel free to contact us at any time.
Thank you for your understanding and co-operation
DOKODEMO Customer Support